Legal Information
Privacy Policy
This Privacy Policy explains how Tressluxe (“we”, “us”, or “our”) collects, uses, discloses, and safeguards your information when you visit our website or otherwise interact with us.
By accessing or using our website or services, you acknowledge that you have read, understood, and agree to the collection and use of your information in accordance with this Privacy Policy. If you do not agree with this Policy, please do not use our website or services.
1. Information We Collect
We may collect information about you in a variety of ways when you use our website or services. The information we may collect includes:
1.1 Personal Information You Provide
When you contact us, book an appointment, or otherwise interact with us, you may provide personal information such as:
- Name
- Email address
- Phone number
- Appointment details and service preferences
- Any other information you choose to provide in communications with us
1.2 Automatically Collected Information
When you visit our website, we may automatically collect certain information about your device and how you interact with the site, such as:
- IP address and approximate location
- Browser type and operating system
- Pages viewed and links clicked
- Date and time of visits
- Referring URLs or websites
1.3 Cookies and Similar Technologies
We may use cookies and similar tracking technologies to enhance your experience, understand how our website is used, and improve our services. You can adjust your browser settings to refuse cookies, but some features of the site may not function properly if you do so.
2. How We Use Your Information
We use the information we collect for various legitimate business purposes, including to:
- Provide, operate, and maintain our website and services
- Schedule and manage appointments and services
- Respond to your inquiries, questions, and requests
- Send you confirmations, reminders, and relevant updates about your appointments
- Improve our website, services, and customer experience
- Monitor usage and analyze trends and activities
- Detect, prevent, and address technical issues or potential security incidents
- Comply with legal obligations and enforce our policies
3. Sharing of Your Information
We do not sell your personal information. We may share your information in the following situations:
- Service Providers: With trusted third-party vendors or service providers who assist us in operating our website, processing bookings, or providing services, and who are bound by confidentiality obligations.
- Legal Requirements: When required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
- Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business, where permitted by law.
- With Your Consent: We may share your information with your consent or at your direction.
4. Data Retention
We retain your personal information only for as long as is reasonably necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer have a legitimate need to process your information, we will delete or anonymize it, or, if this is not possible, securely store it and isolate it from further processing until deletion is possible.
5. Data Security
We use reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security. You are responsible for taking appropriate steps to protect your information when using our website and services.
6. Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information, which may include the right to:
- Access the personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of your personal information, subject to certain exceptions
- Object to or restrict certain processing of your information
- Withdraw consent where processing is based on your consent
To exercise any of these rights, please contact us using the details provided in the “Contact Information” section below. We may need to verify your identity before responding to your request.
7. Third-Party Links and Services
Our website may contain links to third-party websites or services, such as booking platforms, map services, or social media. We are not responsible for the privacy practices or the content of those third parties. We encourage you to review the privacy policies of any third-party sites or services you visit or use.
8. Children’s Privacy
Our website and services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If you believe that we have inadvertently collected information from a child, please contact us so that we can take appropriate steps to delete such information.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. When we make changes, we will update the “Last updated” date at the top of this page. Your continued use of our website or services after any changes become effective means you accept the updated Privacy Policy.
10. Contact Information
If you have any questions or concerns about this Privacy Policy or our privacy practices, or if you would like to exercise your privacy rights, you may contact us at:
Tressluxe
301 South Glendora Avenue
West Covina, California 91790
United States
Phone: (626) 702-2376
Email: tressluxeromina@gmail.com